Frequently Asked
Questions

What services does HealthTigers offer?

At HealthTigers, we specialize in Revenue Cycle Management (RCM), Medical Coding and Billing, Healthcare Consulting, and Compliance and Regulatory Support. We work with physician practices, hospitals, and third-party administrators to optimize their financial and operational processes, ensuring faster payments, reduced administrative costs, and compliance with healthcare regulations.

How can I get started with HealthTigers?

Getting started with HealthTigers is simple! Contact us via our website or call our team to schedule a consultation. We'll assess your organization's needs and create a tailored solution to optimize your revenue cycle and improve operational efficiency. We will walk you through every step of the process, from implementation to ongoing support.

How can HealthTigers help my healthcare practice?

HealthTigers can help your healthcare practice by managing the entire revenue cycle—from patient registration and coding to billing and collections. Our team ensures accuracy and compliance at every step, which minimizes errors, speeds up the reimbursement process, and improves your practice’s financial health. We provide tailored solutions based on the unique needs of your organization, whether you're a small practice or a large healthcare provider.

What sets HealthTigers apart from other healthcare service providers?

At HealthTigers, we provide tailored solutions that are customized to meet the unique needs of your organization. We combine cutting-edge technology with a customer-first approach to ensure the highest quality of service. Our comprehensive expertise in RCM, Medical Coding, and Consulting ensures that our clients see measurable improvements in their financial and operational performance. We focus on long-term partnerships, delivering solutions that evolve as your business grows.

What is Revenue Cycle Management (RCM)?

RCM refers to the process of managing the financial aspects of a healthcare organization from patient intake to payment reconciliation. It involves everything from scheduling and coding to billing and collections, ensuring that healthcare providers receive timely payments for their services. At HealthTigers, we offer comprehensive RCM services to optimize every step of the cycle, reduce delays, and maximize revenue.

How do you charge for your services?

Our pricing is based on the specific services and solutions you require, and we work with each client to develop a customized pricing model that suits their needs. Whether you need end-to-end revenue cycle management or specific services like coding and billing, we provide transparent and competitive pricing. Contact us today for a detailed consultation and quote.

What industries do you serve?

We serve a wide range of healthcare industries, including:
Physician Practices
Hospitals and Large Healthcare Providers
Third-Party Administrators (TPAs)
Our solutions are tailored to meet the unique needs and challenges of each of these sectors, ensuring that healthcare organizations achieve their financial and operational goals efficiently.

How long does it take to see results?

The timeline for seeing results can vary depending on the size and complexity of your healthcare organization. However, most clients start seeing improvements within a few months of implementing HealthTigers’ solutions. Our team works closely with you to ensure a smooth and efficient transition, helping you realize benefits like faster reimbursements, reduced errors, and increased operational efficiency as soon as possible.

How does HealthTigers ensure compliance with healthcare regulations?

HealthTigers stays up-to-date with the latest healthcare regulations, including HIPAA, HITECH, and other local and federal guidelines. We ensure that all our services—especially in Medical Coding and Billing—comply with the most current standards to minimize the risk of audits and penalties for our clients. Our team of experts is dedicated to providing the highest level of compliance and regulatory support to healthcare providers.

Can you provide references or testimonials from other healthcare providers?

Yes! We have worked with a wide range of healthcare organizations, from small physician practices to large hospitals, and we are happy to provide references upon request. Our satisfied clients consistently share how our services have improved their financial performance, streamlined operations, and reduced administrative burdens.

Can HealthTigers handle complex billing and coding issues?

Yes! HealthTigers has extensive experience with complex medical billing and coding scenarios, including those involving multiple specialties, insurance companies, and payers. We utilize advanced technologies and ensure our team is well-trained in the most up-to-date coding systems to provide accurate, timely, and compliant billing and coding solutions.

What technologies does HealthTigers use?

We leverage the latest technologies in healthcare IT to streamline processes and ensure that our clients stay ahead of the curve. This includes using AI-powered analytics, machine learning, and automated billing solutions to reduce human errors and increase efficiency. Our team continuously stays updated on emerging technologies to offer the best possible solutions to our clients.

How do you ensure data security and patient privacy?

We take data security and patient privacy seriously. All client data is protected using the latest security protocols and technologies. We are HIPAA-compliant and follow strict guidelines to ensure the confidentiality of patient information. Our team undergoes regular training on data security best practices to ensure the highest level of protection for your sensitive data.

How do you handle client communication and support?

We pride ourselves on maintaining clear, transparent, and ongoing communication with our clients. Our dedicated customer support team is always available to address any concerns or questions. We offer regular updates, detailed reports, and consultation sessions to ensure that you are informed every step of the way.